SHIPPING & WARRANTY

SHIPPING POLICY

The shipping on large products like our large volumes can get complex. (we're sorry about that, but once these are on your wall you'll be psyched!)  With any questions about shipping send us an email at info@rockstarvolumes.com and we'll work with you to make things as easy as possible!

WARRANTY

At Rockstar Volumes we stand behind ( and hang from!) our work.

We warranty our volumes to be free from defects in materials or workmanship under normal use.

Rockstar Volumes will repair or replace, free of charge at our Discretion, any product that proves defective due to improper materials or workmanship for a period of one year from date of shipping. After the warranty period, we will repair or replace the damaged product at standard labor and material rates.

This warranty DOES NOT COVER blown­out, stripped or cross­threaded t nuts, damage due to the application of, or immersion into, water or solvents, breakage due to over­tightening of mounting bolts or screws, dropping onto hard surfaces or objects, or excessive use of screws in non-manufactured holes.

 

No other warranty is expressed or implied. Rockstar Volumes assumes no responsibility or liability for improper use or installation of its products.

Customer assumes any and all risk in use of climbing volumes and holds.

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